• Legal Terms and Conditions

    • In these terms and conditions (Terms), we, us and our means GetSet Consulting Inc and you, your, mentee and user means the person who uses a device to access the services through the GetSet website. These terms govern your access and use of GetSet’s website and our services.
    • Keep a copy of the Terms. You can print or save these terms using the print or save function in your browser. We can also provide a link to these terms to the email address you have provided during registration, if required.
    • No changes to other agreements. Unless expressly provided otherwise herein, these terms do not replace any other agreement you may have with us (now or in the future), including any consent or preference regarding the collection, use and disclosure of your personal information. All the terms of your other agreements with us continue to apply.
    • Termination and Terms: As a user, you are fee to close your account anytime as we do not have a subscription-based payment model with any of our services today. We recommend completing all the sessions you have paid for with any mentor before closing your account. We do not refund any session if you have decided to close the account without completing it.
    • Voluntary Participation and usage: Your use of a device to access our services through the website is voluntary. If you choose to use your device to access our services on GetSet, you warrant that you are the legal owner of your device. We do not hold any responsibility for any conflicts relating to device ownership or security in the future.
    • Language and Communication: Language used on our website, documents, by our mentors on our digital mentorship platform and by GetSet to deliver our services directly or through any third-party services will be English. You and we have expressly requested that these Terms and all related documents, including notices, be drawn up in the English language.
      La langue utilisée sur notre site Web, les documents, par nos mentors sur notre plateforme de mentorat numérique et par GetSet pour fournir nos services directement ou par le biais de services tiers sera l'anglais. Vous et nous avons expressément demandé que cette entente et tout document y afférent, y compris tout avis, soient rédigés en langue anglaise. (Quebec only / Québec seulement).
    • Governing Law: These Terms are entered and governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. You and we agree that the Ontario courts shall have exclusive jurisdiction over each of us for the determination of any matters arising out of these Terms.
    • Third-party Service providers: GetSet, to deliver our services at their best, will onboard and will partner with third-party service providers in future to help assist our users to obtain the information they need relating to moving to Canada or their settlement in the country. We promised to only disclose your basic level information including your name, phone, email, address, zoom ID, LinkedIn profile, date of birth, current country/ country of origin etc. to help our third party service providers facilitate the service you need as a new comers or a prospective immigrant.
    • In-case we require additional information to process your requested service with any of our third-party service provider, GetSet through our customer experience experts will reach out through one or all the contact information provided by the user during the registration, only and when needed.
    • We do not recommend any direct connect with any of our third-party service providers as we cannot guarantee the quality or validity, we promised you through establishing connects and consuming their services through us.
  • Mentee-Terms and Conditions

    Under these terms, the services mean any free or paid features, functionalities, content and information provided by GetSet Consulting Incto our users and includes any services that may be provided by our associated service providers or authorizedthird party services to our users.

    The services currently available through GetSet Consulting Incinclude:

    • Webchat feature: You can use our webchat feature for your assistance while browsing through the website. Unfortunately, we do not guarantee an agent availability 24X7. If an agent is unavailable to attend, you can leave an offline message and one of our customer experience experts will connect back with in 1-2 business days.
    • Digital mentorship: You will be able to connect with our verified expert mentors via video conferencing facilitated through our zoom plug in. Mentors can be chosen according to your field of interest or other preferences. To have a successful connect, our website recommends downloading the latest version of zoom on your device/browser to enjoy hassle-free 1-1 videoconferencing with our mentors.Please note that our mentors hold the right to set their availability on theircalendars and the availability may vary from one mentor to the other. We neither guarantee the availability of a mentor at a given time nor the control over his calendar. When you select a Mentor, you may request areas that you wish a Mentor to focus on – this is a guide only. The Mentor makes no guarantee that they can or will focus on these areas.You are solely responsible for all equipment necessary to access and use the website and services and to receive Mentoring services.You will not record or otherwise store any Mentoring sessions that you receive.
    • Mentorship sessions
      • Duration: Each session will last up to a maximum of 30 mins and there is no option provided to extend a meeting. This is to ensure that every user gets equal time with the mentor of their preference. If you wish to book more time with a preferred mentor, we recommend requesting the mentor for his next availability while you are already connected or through the booking option on the webpage and planning your next session accordingly. You may book multiple 30 mins sessions according to the mentor’s availability shown on their profile. We do not guarantee a mentor or their availability to any user.
      • Payments & Pricing: You will pay a fee set by GetSet Consulting Inc while booking your 30 mins session with a mentor on our platform. This booking fee can also vary depending on promotions or fee revisions in future which will be communicated on the website or through emails sent out toall subscribers.
        • The price specified for the Mentor will be inclusive of Goods and Services Tax (GST) (if applicable) and our Service Fee for use of the Website and Online Platform.
        • Only the registered Mentee is contracted to attend Mentor Sessions with the Mentor, no third parties are to attend the Mentor Sessions.
        • The prices for Mentor Sessions or other fees and charges, displayed on the Website are in currency of Canada, and are current at the time of display, but may be subject to change from time to time.
        • We only accept payments from Mentees via Stripe.
        • Mentor Sessions are only purchased once full payment has been received fromthe mentee by us.
        • We current do not offer any subscription-based services on our website. In-case there is an addition of a subscription-based services, GetSet consulting will communicate the updated terms through our website or email newsletters to registered subscribers.
      • Invoices: Mentees can access the invoices of any booked sessions in the ‘Purchase History’ tab under their profile.
      • Zoom API for Mentorship Sessions: As GetSet’s digital mentorship platform uses a browser-based Zoom Meeting API to facilitate mentorship sessions, it is mandatory for Mentees to use Google Chrome to join and execute a mentorship session successfully as Zoom Meetings do not support any browsers other than Google Chrome.
    • Refunds:
      • Mentees can request for refunds only under the below conditions
        • If the mentor fails to join a session the mentee is entitled for a refund of the original amount after deducting applicable transfer charges. Requests for refund should be made within 24 hours from the end time of the particular session.
        • Failure of a mentee to attend a session will not result in a refund or adjustments of any kind.
        • To qualify for a refund, the mentee should submit enough proof to justify the request. Proofs including a clear screenshot/a picture of the Zoom meeting session screen showing the mentor’s absence taken 5 min into the session.
        • Refunds takes 5-10 business days to Process.
      • Interruptions due to user’s internet connectivity issues, unsupported devices/applications, user’s inability to engage in conversations or any other factors contributing to an unsuccessful session from the user’s end does not result in any rescheduling. We do not reschedule mentorship sessions if you have decided to close or deactivate your GetSet account without completing them on their set dates.
      • Any session interruptions or failure to connect due to browser incompatibility does not result in a refund.
    • Mentee’s Obligations:

      You must:

      • Oblige to all conditions mentioned under ‘Mentee’s Terms and Conditions’
      • Attend the Mentor Sessions as and when agreed with the Mentor; and
      • You must not engage in the following unacceptable conduct when attending Mentor Sessions:
      • Engage in conduct that risks the health and safety of the Mentor.
      • Assault, harass, bully or threaten the Mentor
      • Use abusive or offensive language; and/or
      • Attend a Mentor Session when intoxicated or impacted by drugs.
    • WE ARE NOT CANADIAN IMMIGRATION EXPERTS!!!

      We neither provide our users with any professional immigration advice nor we are certified immigration consultants, lawyers or agents.Our mentor verification and approval process will ensure that any mentor providing information relating to Canadian immigration is a certified professional in the field of immigration and consulting. GetSet Consulting Inc does not hold responsibility of users seeking generic immigration information from mentors who are not verified immigration professionals. You are advised to seek immigration legal advice by contacting a Canadian immigration lawyer or licensed immigration consultant.

    • Warranties and Liabilities
      • We do not make any warranties or guarantees regarding the quality of advice or views of Mentors given during Mentor Sessions.
      • We do not warrant guarantee or make any representation that the Website, Online Platform or the server that makes the site available on the World Wide Web are free of software viruses, free from errors, or that they will operate uninterrupted.
      • We do not provide professional Immigration advice and we give no warranty, guarantee or representation about the accuracy, reliability or timeliness or otherwise, of the information contained on the Website or Online Platform.
      • We do not warrant or make any representation as to the accuracy and are not liable for the content of, any links to third-party websites or resources. Links are provided for your convenience and interest only.
      • If you ever believe that any Mentor has violated law or is defrauding, threatening or endangering anyone, GetSet Consulting Inc urges you to immediately contact the police or any associated law enforcement authorities for help.
      • To the extent permitted by law, you release us from and we exclude all liability to you or any other person for, any loss (including indirect, special or consequential loss), damages, costs (including legal costs) or expenses of any kind, arising from or in connection with:
        • any act or omission of a Mentor
        • your use and access of the Website or Online Platform;
        • the conduct or provision of Mentor Sessions;
        • any errors or inaccuracies on Mentor profiles, in respect of information provided to us by the Mentors;
        • delays to, interruptions of or cessation of transmission to or from the Website or Online Platform.
      • You understand and agree that provision of Mentoring Services may require use of a third-party website or service (each a “Third Party Service”). Your use of any Third-Party Service is voluntary. You shall be solely responsible for acquiring and maintaining all telecommunications and internet services and other hardware and software you may decide to use to provide the Mentoring Services, including, without limitation, any and all costs, fees, expenses, and taxes of any kind related to use of any Third Party Service. GetSet Consulting Inc shall not be responsible for any loss or corruption of data, lost communications, or any other loss or damage of any kind arising from any such Third-Party Service.
      • Nothing in these Terms is intended to exclude, restrict or modify any guarantees under the Canadian Consumer Law which apply and cannot be excluded, restricted or modified. Otherwise, all terms, conditions, warranties and representations, express or implied by statute or otherwise are excluded.
  • Mentor Terms and Conditions

    • Mentor Declaration
      • By registering an account on www.getset.today , you consent to our disclosure of your personal information to potential Mentees and to our marketing of your profile.
      • You are responsible for keeping secure and confidential your account login details.
      • When you register with GetSet Consulting Inc and set up your account, you: (i) agree to provide us with accurate and complete information; (ii) agree to promptly update your account information with any new information that may affect the operation of your account; and (iii) authorize GetSet Consulting Inc directly or through third parties, to make any inquiries we consider necessary or appropriate to verify your account information or the information you provide to us related to any transactions you initiate via the website and services.
      • You will not use false identities or impersonate any other person or use a password that you are not authorized to use.
      • If you register via the website to serve as a Mentor, you represent and warrant to GetSet Consulting Inc that you (i) have requisite knowledge in the categories and industries you select to provide Mentoring services in such subjects to Mentees; (ii) will utilize Mentee-paid Mentoring sessions solely to provide Mentoring services only; (iii) your profile you listed at the time of registration to use the website is correct and true and (iv) will not provide Mentoring services to persons under 18. You understand and agree that Mentees will contact you via the website and request that you provide Mentoring services. You have no obligation to provide any Mentoring services, and any Mentoring services you may choose to provide are in your sole discretion. If you choose not to provide Mentoring services, please contact us at support@getset.today.
      • You are solely responsible for all equipment necessary to access and use the website and services and to provide Mentoring services.
      • You will not record or otherwise store any Mentoring sessions that you provide.
    • Other Terms and Conditions
      • GetSetConsulting Inc facilitates the interaction between the Mentor and Users within the framework provided by GetSet Consulting Inc and is not responsible for any Mentor's failure to comply with laws or regulations. Without limiting the terms of the ‘Mentor Obligation’ below, GetSet is not responsible for the use or exchange of any information, files or goods between and Users.
      • You are solely responsible for your interactions with Users. You understand that GetSet Consulting Inc does not in any way screen Users. You are solely responsible for, and will exercise caution, discretion, common sense and judgment in, using the Site and disclosing personal information to Users. You agree to take reasonable precautions in all interactions with Users.
      • GetSet Consulting Inc reserves the right to contact Mentors and Users, in compliance with applicable law, in order to evaluate compliance with the rules and policies set forth in this Agreement. If you ever believe that a User or another Mentor has violated the law or is defrauding, threatening or endangering anyone, GetSet Consulting Inc urges you to immediately contact the police or any other concerned law enforcement departments directly for help.
      • You will comply with all applicable local, state, national and foreign laws, treatises and regulations in connection with your interaction and exercise professionalism, care, skill, diligence and prudence.
      • You are solely responsible for the content of the communications, assistance and direction that you provide.
      • You will not use the Site or Services or provide Sessions in any manner that harasses a User or another Mentor or could interfere with any other party's use or enjoyment of the Site or Services You will respect the privacy of others and not use the Site, Services or Sessions for unwelcome, rude or abusive communications or in any other manner as determined by GetSet Consulting Inc in its sole discretion.
      • You may not use the Site or Services to contact a User to meet in person. You may not provide Sessions to a User outside of the Site or Services.
      • You will limit your interaction only to the domain area related to the question and shall absolve from making any personal questions such as name, gender, age, address etc. Furthermore, if any User deviates from the questions, as a responsible Mentor, you are required not to encourage such deviation from the domain area related to the question.
      • You shall attend to the queries/questions which may be provided to you in a time bound manner.
      • You are responsible for compliance with local laws if and to the extent local laws are applicable and shall not misrepresent or hold out that you are in compliance of any other laws other than what is expressly stated herein.
      • A Mentor accepts full responsibility for all his acts and information published by him/her on the site and shall indemnify GetSet Consulting Inc in relation to any liability incurred by them as a result of any such information.
    • Penalties:
      • If a mentor fails to attend a session, they will not be eligible to receive any commission for that particular session and will be charged a penalty of 50% of their expected commission from that session during their next payout request.
      • Any technical issues resulting in an incomplete or an unsuccessful session is treated as an absence and the penalty would apply as mentioned in 3.3(a)
    • Payments & Commissions:
      • You acknowledge and agree that GetSet Consulting Inc reserves the right, in its sole discretion, to prospectively modify its commission on payments to Mentors at any time. If we modify the commission for Mentor payments, we will provide you with a notice of the modification prior to 7 days. By continuing to provide Mentoring Services after we have posted a modification on the website or have provided you with notice of a modification, you are indicating that you agree to be bound by the modified GetSet Consulting Inc commission amount. If the modified Mentor commission rates are not acceptable to you, your only recourse is to cease providing Mentoring services via the website.
      • We will send to the Mentor a recipient a T4-A form for the purpose of filing taxes in Canada. For this, the mentor is required to provide to us a valid Canadian Social Insurance Number (SIN) or Canadian Business Number under the ‘Tax Information’ tab.
      • The Mentor is eligible for commission amounting to 50% of the price per session. The price per session is set by GetSet Consulting Inc and can be subjected to changes in the future.
      • Mentors can request for a payout under their ‘Payout Reports ‘tab. Payouts can only be requested once every 30 days from the last requested date. The ‘Payout Reports’ tab shows the next possible date of withdrawal.
      • Should one of your users fail to pay their money due to any reasons, the amount will not be included in your monthly payment.
      • Payment shall be transferred through Stripe, to the Stripe account details provided under the‘Payout Settings’ tab. Payments can only be transferred to a Stripe account that is authorized on the platform. A mentor should not de-authorize/change their Stripe settings from the platform if there is a payment request pending for the admin approval.
      • You acknowledge and agree that GetSet Consulting reserves the right, in its sole discretion, to prospectively modify its rates for mentor payments at any time and in case of unavoidable circumstances, is able to withhold or cancel payments with prior notice. You will be informed of any such modification, which will be effective in thirty (30) days from date of the modification. By continuing to provide sessions after this modification comes into effect, you are indicating that you agree to be bound by the modified mentor payment rates. If the modified mentor payment rates are not acceptable to you, your only recourse is to cease providing mentoring services. However, this will only be after having completed full evaluation of currently assigned students at the current rate. In case you would like to cease providing mentoring services, you will need to email admin at info@getset.today with your decision or contact GetSet Team through the mentor support option provided on your profile.
      • Invoices: An invoice from GetSet Consulting Inc will be emailed to the Mentor upon request. Invoices for the transactions will be available immediately from the respective payment gateway. The invoice from GetSet Consulting Inc will outline the Mentor’s fee, our Service Fee and any applicable tax or additional fees charged.
    • Mentor’s Obligations

      You must:

      • Oblige to all conditions mentioned under ‘Mentor’s Terms and Conditions’
      • Keep a screenshot/photo of every session as a proof of attendance in case a mentee disputes a session
      • Attend the Mentor Sessions as and when agreed with the Mentee; and
      • Mentor should ensure that he joins the session on time.

      You must not engage in the following unacceptable conduct when attending Mentor Sessions:

      • Attending a Mentor Session late or failing to attend at all without reasonable prior notice.
      • Engage in conduct that risks the health and safety of the Mentee.
      • Assault, harass, bully or threaten the Mentee.
      • Use abusive or offensive language; and/or
      • Attend a Mentor Session when intoxicated or impacted by drugs.